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When you pick up your car, you'll need:
1. Driver's License: Generally, the license needs to be held for at least 1 year (often 2 years) with no major endorsements. Any additional drivers also need to present their Full Driver's License.
If your driver's license is not in English (i.e. if it is in Greek, Russian or Chinese), you also need to bring an International Driving Permit along with your original license. For more information, please refer to Terms and Conditions at the time of booking.
2. Credit Card: A valid credit card in the name of the Main Driver and with sufficient funds must be presented at the rental desk in order to pre-authorize/charge the deposit.
3. Forms of ID: A valid photo ID (Passport or National ID), or any other forms of identification requested by the car rental company.
4. Printed Voucher: A printed version of your voucher must be presented when you pick up your car. Failure to present it may incur an additional charge.
IMPORTANT NOTE: You'll pay for any additional drivers and extra equipment when you arrive to pick up the car â€“ so it's worth bearing those costs in mind when thinking about your credit card. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the main driver's name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
You can book your car with us using most credit cards and a few debit cards. You will be informed about the payment methods that are accepted while you're booking.
It is strongly suggested to fulfil the payment with a credit card in the name of the lead driver. If your reservation is paid by someone other than the lead driver, you may need to supplement evidentiary material when the booking is reviewed for some security reasons. However, you don't have to use the same card to book your rental car on our website and pay the deposit at the counter desk.
IMPORTANT NOTE: When you pick up your car at the counter, a valid credit card in the name of the lead driver must be presented at the rental desk in order to pre-authorize/charge the deposit. The credit card(s) must be embossed and a PIN number may be required. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
The cars displayed online are just examples of the vehicles the customer may get, we can provide the exact make or model, or aspects such as the color of the car.
We can, however, guarantee the category of the car, seating capacity, transmission, and boot space. The model of vehicle the customer will receive will depend on availability in the rental supplier's fleet at the collection time. Moreover, you may set the priority of your desired category at the time of reservation in case selected car not available so we may provide you the car with your set priority
Booking Related Q/A
We confirm most bookings straight away, and almost all within 2-4 hours. If we haven't confirmed your booking within 2 hours, we will then contact you to explain why.
You can check the status of your booking after your booking has been confirmed at your 'Dash Board' or by checking your registered email.
If your reservation is on request, it may take 2-4 hours to confirm the availability of the requested vehicle with the car rental agent. If we haven't confirmed your booking within 2 hours, we will inform you by email soon.
Also, your money will only be blocked if the reservation is on request. So you won't be charged until the booking is confirmed.
Yes. You simply need to select ' Instant Confirmation' in the search filter. Then we will only display the vehicles which are instantly confirmed to you.